Customer Help & FAQ

1. What makes Takomo Golf clubs different from other brands?

Takomo Golf clubs stand out for their “performance-to-value” ratio. We combine premium materials (titanium clubheads, high-modulus shafts) and advanced engineering with direct-to-consumer pricing, cutting out middleman costs. Our clubs are also rigorously tested by professional golfers and amateurs alike to ensure they perform consistently across different swing speeds and skill levels.

2. Do Takomo Golf clubs come with a warranty?

Yes. All Takomo Golf clubs include a 2-year limited warranty against manufacturing defects. This covers issues like faulty craftsmanship, material failures, or structural damage that occurs during normal use. The warranty does not cover damage from misuse, accidental drops, or regular wear and tear (e.g., grip deterioration).

3. How do I choose the right club specifications for my game?

Our website features a detailed “Club Fitting Guide” that helps you select shaft flex, club length, and grip size based on your swing speed, height, and playing style. For personalized recommendations, you can also contact our customer support team with details about your game, or visit one of our partner fitting facilities across the U.S.

4. Can I customize my Takomo Golf clubs?

Absolutely. We offer customizations including shaft upgrades (graphite or steel), grip replacements (different sizes and materials), and custom length adjustments. During checkout, you can select your preferred specifications, or contact us directly for specialized customizations (e.g., lie angle adjustments).

5. How long will it take to receive my order?

For U.S. orders, standard shipping takes 3-5 business days, while expedited shipping (2-3 business days) is available for an additional fee. International orders typically arrive within 7-14 business days, depending on the destination country’s customs processing. You will receive a tracking number via email once your order ships.

6. Are Takomo Golf clubs compliant with USGA rules?

Yes. All Takomo Golf clubs meet the equipment standards set by the United States Golf Association (USGA) and the R&A, making them eligible for use in amateur and professional tournaments worldwide.

7. What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay. For bulk orders (e.g., team or club purchases), we also offer wire transfer options—contact our sales team for details.